Testimonials

  • "The Chain Gang did not laugh, they stepped up to the plate and hit a GRAND SLAM. My nipples are happy, thank you Chain Gang. P.S. my wife loves them as well, she says they are fat & classy." Matt McDaniel "Oldirty" Daphne, Alabama
  • "These days it's hard to find businesses that are committed to customer service, and I want to thank you for your professionalism, courtesy, and stunning craftsmanship. You've got a return customer in me." --Rachel
  • "I received my jewelry today and was amazed at the level of workmanship and quality. I have looked and bought jewelry at other places on the net, but have made the decision to make my future purchases from your company." Chris
  • Russ, I just opened my package last night and I have got to tell you that it is beautiful. It looks so good on me to . I just wanted to let you know that I am very happy and that you have been the best ever. I can't thank you enough for everything and most of all for your patience. You are the best! Please thank everyone over at the Chain Gang and tell them for me please, that they have a customer for life. I am going to tell as many people that I can about your website. Please let the Jewelers know that they made me a very happy woman. They do great work. I look forward to ordering from you guys again very soon. Thanks again for all of your help in getting this order completed. Luv Lisa Garner Tavares, FL
  • To whom this may concern: When I opened it I was shocked....it's even better in person, some of the pics don't do justice to most of your gold pieces if they all look as beautiful as this! I love it, and will be wearing it until I get another ring from you guys! The quality is great, and I love the fact that you guys carry unique jewelry, particularly in gold. Thanks a bunch, and you did a great job on having my navel ring sent before Christmas. Thanks again! Sincerely, Maggie Los Angeles, CA.
  • Dear Russ and all, I just got my order last week, I think, --and I am so pleased! The quality is incredable and the workmanship is by far superior to any body jewelry I have seen! It's smoother, shinier, and very securely (more deeply) threaded than other Surgical Steel! I have worn my 14G barbell for about a week now and am totally infection-free for the first time since I got my bellybutton pierced, almost a year ago. Thank you so much for working so hard with me and being so delightfully kind and helpful! I will most definitely be a VERY HAPPY REPEAT CUSTOMER! Name Witheld
  • I just wanted to let you know my custom ordered labret arrived today. It is breathtaking to say the least! Thanks for everything," Tami, Richmond,VA
  • OMG!!!! Russ....I have no words to describe this jewelery piece you had made for me! I am THRILLED beyond words!!! It is perfect! Better than I could have even imagined! The colors are spectacular...the workmanship is really nice...and I love it!!! Please pass on my thank you's to the staff there...and thank you espcially for all your help! A Very satisfied customer!!! ~ Italiana ~ East Coast, USA
  • "The pieces I ordered were absolutely gorgeous. Your jeweler did a fantastic job. The diamonds were white and clear and not a scratch on the gold." Name Witheld
  • I recently recieved my navel orbital from you guys and I LOVE it. I got the "Wings Of An Angel". Once my piercer took out my CBR and put my wings in, he said "now that looks kick ass". This is coming from a guy that sees MANY pieces of jewlery. I will never buy anywhere else and I highly recommended you to ALL of my friends. Thanks for providing me with such unique and splendid a piece of jewlery. AngelWoutWingz Oklahoma
  • I can't tell you how pleased I am with the quality of this jewelry. It arrived this afternoon and it really is beautiful, I am very very happy :-) Please pass along my thanks and gratitude to all involved. Your quick e-mails back to me were also very much appreciated. I have enjoyed doing business with you, and I will be a repeat customer. I thank you for your time and efforts on my behalf. Take Care! C.C. Foley Port Charlotte, Florida
  • "I just wanted to say how pleased I am with the service and quality of your business. I ordered through a different business online, and they were simply pathetic! So I came crawling back. Thanks for your excellent, honest service and prompt delivery." Sincerely, Jennifer Wilson
  • I received the gold jewelry that I ordered, the barbell with the flower top and with a red-gem-set disco ball. These are spectacular pieces of jewelry! I've worn the flower topped barbell in my tongue and it gets compliments all the time, it's really a gorgeous piece. Among the half-dozen other pieces I've ordered from The Chain Gang, I've never been disappointed with the quality. Where I live in Chicago, there are a TON of stores that sell body jewelry and I keep ordering from you because the quality just doesn't equal, and where it does, the price is double. To anyone who may be unsure about whether to order jewelry from these guys, I hope this convinces you. You will not be disappointed! Kathy Chicago, Illinois
  • Just a quick letter to tell you how pleased I am with the jewelry I ordered for my wife. She has her eyebrow pierced, and wanted something "different." I ordered her the gold gem set fixed ring, and when it came in the mail (rather quickly I might add) she was extremely happy. It was EXACTLY what I wanted for her. The little black box it came in was a nice touch too. There is no doubt that the ring I ordered is high quality, and it's beautiful! Your customer service is outstanding also! Everytime she had a question, there was an answer within 24 hours after e-mailing you. I know she will be the envy of all her friends. Thanks so much! I will recommend your site to anyone looking for body jewelry of quality. Sincerely, John and Chris
  • I want you to know how pleased I am with the quality of your merchandise, the ease of purchase and web site use and the incredible range of items. I drove myself nuts driving around town looking for "the perfect PA ring" and couldn't find it. None of the stores I've visited have even heard of a Segment Ring. Browsing your catalogue, I found it in under 5 minutes, had it ordered in another five minutes and it was delivered in less than a week. Thank you for your excellent service. Jerry L. Hanson Pasadena, CA
  • "Hello, I just wanted to say how very pleased I am with my teddy bear ring. I have never found a place where you get what you pay for. This was well worth my money. Thank you very much. Sincerely, Becky Smothers
  • "Russ.... I just recieved my navel ring...it is about then most beautiful piece of jewelry that I think I have ever seen...I am very very pleased not only with the appearance but the workmanship....I am just really overwhelmed by how much I like it and it looks so nice with my nice tan.." Thankyou for such a beautiful piece of jewelery. Name Witheld
  • What outstanding service! Who would have thought that I would receive an answer to questions to a company the same day they were sent! AND ON A SATURDAY!! Your service matches your jewelry well, TOTAL CLASS! Thank you for taking the time to respond so promptly, I will gladly send out my next order next week. Thank you again for the advice on the style of gemset to purchase. Again, how refreshing it is to do business with a company who's employee's care about the customers' concerns. Truly amazing in this day and age! Thank you, Bill Patton USA
  • I am more than just a "satisfied" customer - I am an enthusiastic, lifetime customer! I've done the math, and no store (retail or web) compares to the quality and price of your jewelry. I recently purchased, received (and am now wearing) my new zero gauge Baltic Amber ear plugs. Not only am I proud to own and wear these beautiful pieces of amber jewelry, but am also thrilled to say I didn't get robbed in the process. Sandra Clearwater, Florida
  • Yes Russ my Girlfriend really freaked out when i changed her navel-piece (The double jewelled ball) and took of the blindfold :-) But to say the truth she looks best with it on the nude beach when she is wearing only that and her perfume. Next thing I am going to get for her is the HEART OF THE OCEAN That is a really awesome piece. I was very impressed with the workmanship and the quality that went into making the things I got from you I will always buy from you in the future. Thank you and keep up the good work. Greetings Wolf France
  • Many thanks for our piercing- it is fantastic! By and greatings from Germany Peter Germany
  • "I ordered all of my white gold jewelry to wear in my wedding. Thank you so much for such great products, they last and they are beautiful!" Heather Lynn Zima
  • Hey, Gang, Let me add my two cents about your company. I have placed several orders (That should tell you this is a positive response) and each order delivered was exactly what was listed in the online catalog, delivered quickly and without fuss, sold at a very reasonable price, and my next jewelry purchase will be from you folks. Highly recommend your site to friends. To put this in perspective, I have worked in the fine jewelry business (We don't sell body jewelry, but next time you're buying a Rolex, drop me a line) for almost 20 years, and I know good pieces from bad, and I have been satisfied every time by your company. Thanks for you previous service and look forward to buying more jewelry when I have more holes to fill. Ed Beck Ft Lauderdale, Fl
  • "I have never dealt with a company that really seemed to be concerned so much with customer satisfaction. The jewelry is beautiful and I'm sure that as soon as I can I will order more. It was very hard to chose because you have beautiful pieces." Thanks again, Rhonda
  • wow ...thanks a lot Russ. You guys are all right! Actually even better than all right. I appreciate the replacement ring. This gesture only confirms my feeling that you guys are, "THE Body Jewelry" site on the internet.. Pete Doonis Johnson, Vermont
  • I just received my order and wanted to tell you how pleased I am! The jewelry was exactly as advertised, well-packaged, and beautiful. I am already enjoying one of my new pieces. I will definitely order from you again, and I will highly recommend you to anyone I know who is looking for quality body jewelry. A new satisfied customer, Gabrielle Kaasa Piekarski North Carolina
  • We are very sorry with the problems we've caused. We definitely made a mistake, because we never meant to order a vertical orientation on the first order. We appreciate your exceptional Customer Service ethic. Because of the way this has been handled by you, Russ, you can count on us for ALL of our personal jewelry needs in the future and for referrals to others. It has been reassuring to do business with a respectable firm like yours. We value integrity above cost as, it appears, you do. You will eventually count us among your valued repeat customers. If there is an additional charge for our mistake, let us know. Looking forward, Ken Bradenton, Florida
  • Just wanted to let you know (as this is my first order from your company), I received the order and was completely pleased! Actually, it is nothing short of HOT! Keep up the good work. Thank you. Happy Christmas, Robert, Palm Springs, CA
  • Just got my barbells and put them in my nipples and guiche piercings. Awesome fit and quality!!!! Thanks Name Withheld
  • Just dropping a note to let you know I'm very happy with my new nipple ring. I ordered an acrylic circular barbell and I'm very impressed with its quality. Also your shipping was prompt. You guys are going to be my source for future adornments. :) Take care. Ashley from Pittsburg, KS.
  • Russ, Is was well worth the two week wait for the custom made piece. O.M.G., absolutely fantastic. The best ever for a PA! Tim
  • good afternoon. i just wanted to let you know i received my jewelry today. i am very pleased with it. thank you for the time you spent making sure i got what i needed. when i am ready to "gauge up" i will definitely go through you guys again. thanks for the great service have a great day Tim Bradley Alva, Oklahoma 73717
  • you guys are the BEST!!! i still cant get over the great customer service you provide in today's time where is seems a lot of service is still, 'what ever........' you have helped me out on several orders that i needed to make and adjustment to...again, you're head and shoulders above the rest!! THANKS!! chuck chuck Bloomington, Indiana
  • Russ, I have received the piece. It is absolutely stunning - but what else would I expect from your company? You produce the FINEST body jewelry that I have ever seen! Keep up the good work and thanks - Dr. Matthew Sarratt Shelby, North Carolina
  • I received my new 20g, white gold ball nose screw sometime last week. It is the best piece of nostril jewelry that I have purchased. I have probably spent about $300 in the past trying to find a nose screw that I fell in love with but also that body wouldn't reject. You guys did it! The ball is just the right size, plain yet elegant. And no red sore nose! I can't even feel that I have a nose ring in at all! I know that I will be back to buy more in the near future. I was pretty close to letting my piercing close up because it hurt so bad with jewelry I had bought other places. THANK YOU! Heather Grillo Edison, New Jersey
  • I wanted to send you a note to thank you for the excellent product and great customer service I received form all of you at The Chain Gang. The products I ordered were flawless and well crafted. They fit perfectly based off information on your sizing charts and the colors were true to their representations on the website. Your communications were impeccable and much appreciated. In my experience, it is rare to find today, people who are as dedicated as all of the staff at The Chain Gang. Ten weeks ago I got my first piercing to celebrate the birth of our daughter, a Vertical Industrial in my left ear, and as a temporary piercing I went with the Teflon (plastic) barbell to expedite the healing process. In the meantime, I wanted to find a piece of anodized titanium for a more permanent application, this I found on your website. In addition to the piece I ordered for myself, I ordered a 6 spiral Helix for my wife. These are hard to find but you had them, and made it exactly to our order. It came out looking really awesome! My wife and her family are no strangers to piercings and all of them were impressed with both the quality of your products, price and the customer service I received. Needless to say, we will be doing business again. Thanks a million for everything, have a great day! Randall Trivett Monroe, Washington
  • Hi everyone i just want you to know how pleased i am with the service & quality that TheChainGang provide, Ive ordered a few expensive items from you previously and will be again, thanks again Regards Dave Smith West Midlands England
  • You are my preferred body jewerly supplier. I have tried two others and have been disappointed with both. The Chain Gang is now the only body jewerly company in my Favorites listing. Thanks for Qualtiy products at a reasonble price and delivery periods. And Happy Thanksiving to you and your staff. joe.b Palmdale, CA
  • The Chain Gang sets a high standard for CUSTOMER SERVICE and ccontinues to exceed it. THANKS Joe
  • Hi, I was so surprised to receive my order so soon, and very pleased. I just love the body jewelry, just wanted to thank-you for such fast service. Have a good summer. Tamara
  • My jewelry arrived yesterday, and it exceeds my expectations! I've been a customer buying pieces from The Chain Gang over an eight year span without any difficulties, and will continue to do so. John Mazur Elgin, South Carolina
  • I would just like to say how pleased I am with my purchase. I received it a few days ago (it shipped really quickly after I ordered) and was skeptical, as I am with every body jewelry purchase I make. I have a terrible allergy to nickel and most times,even when I order supposedly "high quality" (and sometimes very expensive) 316l sss jewelry from other sites, within 20 minutes of wearing it, I have terrible swelling and the other nastiness associated with an allergic reaction. I've been wearing your jewelry for about 3 days now and haven't had one problem yet. I am so happy I found you guys and now have a place where I can get truly high quality jewelry that I don't have to be afraid of wearing. Thank you so much. Summer Mink Manchester, TN
  • Hi Russ, I would like to thank you for all your help with my order. I just ordered it with the direct link you gave me. Could not have been easier. If I'm as happy with this piece as I think I will be , next will be the Double Captive Curved Barbells . That piece looks awesome too. Like I said earlier, I order a 2 ga circular barbell from Chain gang many years ago and have been VERY happy with the quality of jewelry from ya'll. Keep up the great work and thanks again. Doug Walker Memphis, Tennessee
  • Wow! Now THAT is some incredible customer service! I will follow your directions for the return item and ordering the additional barbell shafts, and I also want to let you know I will be spreading the word to our network of friends here in the Northern California area about your company and the outstanding customer service. Regards -Doug Mudgett Pollock Pines, California
  • Hey Chain Gang, I've ordered several items from you in the past and always look forward to getting my pieces in the mail. I have never been disappointed with anything from you guys and I recommend you often. In fact, my most recent order was a pair of 00 circle rings that I wear almost daily. I get so many compliments on them! Thanks for that! Sincerely, Casey Wagoner North Carolina
  • Hi Russ, I was out of town for the holidays but when I returned I was so happy to find my jewelry waiting for me in the mailbox. But when I opened the box I was amazed at how beautiful the piece is, and I am so happy with the results. Thank you so much for replacing the pearl, the resizing is perfect, and after cleaning it sparkles like brand new. Can you please recommend a cleaning product I can use. Again thank you so much for all of your help You guys are the best, I have looked all over the web for naval jewelry and no one can beat chaingang for price and quality, as a consumer it means allot when a company really stands behind their product the way you guys do, and I will definitely show my appreciation with future orders. Please pass along my gratitude, Name Withheld
  • Thanks for the followup. I received the jewelry in good order and am very happy with it. I am constantly referring people to your site for gold body jewelry. It's always top notch. I have a few customers that ordered from you in the past and have come to me to put the jewelry in for them. Having seen the quality first hand prompted me to put in an order for my fiance. Thanks again and looking forward to doing more business. On a side note, if you have any promotional materials or POP displays I can put up in my shop to help drive business your way, please feel free to send me some. Send to; Excalibur Tattoo & Design 406 Howe Ave. Shelton, CT 06484
  • Hi Russ, I received my jewelery and I am soo impressed! I loved the jewelery box that came with it and the Tootsie rolls made it so much more personal! I really enjoyed the whole ordering experience and the easy going feed back. Thank you! Name Withheld
  • Hi Russ. Just wanted to let you know I received my diamond nose bone today. I have been so excited every since you emailed me to let me know it had shipped. (Fast shipping by the way.) It is AWESOME. I think it's great that I can order the gauge and the length I need. You can be assured that I will be ordering some other things from you in the near future. Thanks again for the great work The Chain Gang family does. Donna May Farmville, NC
  • Hi, I just wanted thank you for your outstanding customer service. the people at the chain gang go the extra mile to help your customers and provide a level of service that went beyond my expectations. Your commitment to your customers is uncommon these days.Thank You I will definitely order from you in the future and will tell my friends about you. you rock! a loyal customer in Nevada P Ortega North lake Tahoe
  • Hello, I just wanted to send "The Chain Gang" a huge THANK YOU for the custom internally threaded diamond Monroe head that you made me per my request! It's beautiful and exactly what I wanted! The only thing that I would've wanted different would've been for the diamond to have a deeper and darker "chocolate" color as this looks more grey than brown. Other than that, it's prefect! The prongs look very delicate and precise, which is what I wanted! I previously had another made by a different company, but there's NO comparison to the quality! The other looks like a first timer made it because the prongs were all uneven and crooked, but if that wasn't bad enough, it only had 3.5 prongs! The one made by you is beautiful and looks like a professional goldsmith/jeweler made it, which is what it's suppose to look like! I'm going to want others made, but I would like the diamonds to have a more vibrant, darker and deeper color to them. I realize that with it being a small diamond head, it's not going to be as vibrant as a half carat diamond would be, but I do want to be able to know the color without having to strain or second guess it. I'm very happy with my purchase and I'm looking forward to continue to do business with you and have my custom diamond Monroe heads made by "The Chain Gang"! Many thanks, Tanja F. Arizona : )
  • Russ, I would like to take this opportunity to thank you and Chain Gang for your EXCELLENT customer service. I had read on your reviews that you were very good when there was a problem, and people were not lying. You guys are great. From a person who works where making the customer happy, I can tell you, you people shine. Thank you, Tony
  • ChainGang. Your businss rocks! I just received my donut ball weight size 30mm x 28mm. Ordered the donut ball weight a week ago and already received. Wanted say thanks! for the prompt shipping. I ordered from ChainGang before and again had same outstanding service. I tried on the donut ball weight. All I have to say is wow! It's the perfect fit, snug and a nice tug. I really like the roundness and smoothness and doesn't pinch. I will keep doing business with you. I will tell all my friends what a great company you are. Thanks A very, very pleased customer. Bill CO
  • This item arrived in my mailbox 4 days after ordering -- fantastic order fulfillment!! Of course, I had to try it out right away, and was not disappointed. The item is much bigger (and heavier!!) than I imagined it would be, but that's not a complaint. After measuring the diameter of other comfortable cock rings that I own, I ordered the 50 mm size ring, and it fits nicely. It's very comfortable to wear for long periods of time. I wore it for over 6 hours one weekend as I cleaned around the house after hosting a party. If you have to vacuum and dust and pick up around the house anyway, this (not so) little toy makes this mundane task more enjoyable. This is the 3rd item I've ordered from The Chain Gang, and I have been completely satisfied with each item, including the the service and delivery. I don't typically submit reviews to online stores that I patronize, but the quality of the products at The Chain Gang and their speedy service deserves recognition. Will be back again soon, I'm sure.
  • Great company, Great products This is my third order with Chain Gang. The service is always fast and accurate, with plenty of e-mails letting me know what's going on with my order. I always appreciate that. The product it's self is as described, and to me well made. I have worn it for 72 hrs straight so far with no problem of separation. I am hoping they make a 1/2 inch diameter plug soon !
  • Wondrous Ornament! Well, I have the entire set (20mm, 30mm, and 40mm) and find the 40mm to be the best of the three. From the time I received my 20mm guy, I have worn one of them for 58 consecutive days (unless there is a metal detector problem, there is no reason to take it off). I have only a single (minor) nit to pick: the design (a pin and one hex-head screw) makes it a bit of a bother to put it on. But, DON'T SWEAT IT; with a bit of patience, you'll get it on and enjoy this wondrous ornament for a very long time. (Why, oh why, couldn't I have had one of these 50 years ago (I'm 71 now)? Sigh.)
  • Quality product and will be back soon to add extra weight. More companies should learn from The CHAIN GANG on how to care for their customers. Thanks, great service!!!
  • Thanks Sara. You and your team are the best. Happy Thanksgiving to you and your team. Regards Mike.
  • I have to say....IT'S AWESOME WHEN THE P O S I T I V E REVIEWS ARE NOT SIMPLY CORRECT, BUT UNSERSTATED. Great job Sara & those who hired and trained you - I really appreciate it. You'll be getting more orders from me. JC
  • Russ and all! Received the monster screwball rings! Totally awesome--but you didn't already know that right? Now my ladder is all matching. What I had before was nice, but these I bought from The Chain Gang really take the standards to a new level. As always, I'm really pleased with the service, deals, quality and the products. Thanks Bruce San Diego
  • I just received my nostril screw that I ordered from you on Aug. 14 today in the mail. I love it! I have also ordered ear jewelry from you, also. I wanted to let you guys know that I am ALWAYS so extremely pleased with the jewelry that I get from you! Heather Lynn Zima
  • Hey its Arezo, I just got a message that my order was already shipped yesterday, and I just wanted to give the Chain Gang team some feed back. I had questions and when I sent an e mail to you, you replyed asap, and that was great. I have ordered my body jewelry from other sites, and I dont hear from them at all, but you guys kept me updated step by step. I will surely shop at Chain Gang again. thanx Arezo
  • I just wanted to take a minute to tell you how beautiful my new belly ring is. I received it a couple of days ago and I can't stop showing it to people and looking at it myself. I purchased the one called "life line" and it is the prettiest and most well made one that I have. I have purchased a couple from you guys and I tell everyone that you have the best and most unusual belly rings of anyone! Thanks for what you do and keep them coming! I will definitely be ordering more Anita Erb Wendell, N.C
  • Hi Russ, I was out of town for the holidays but when I returned I was so happy to find my jewelry waiting for me in the mailbox. But when I opened the box I was amazed at how beautiful the piece is, and I am so happy with the results. Thank you so much for replacing the pearl, the resizing is perfect, and after your cleaning it sparkles like brand new. Can you please recommend a cleaning product I can use. Again thank you so much for all of your help, You guys are the best, I have looked all over the web for naval jewelry and no one can beat chaingang for price and quality, as a consumer it means allot when a company really stands behind their product the way you guys do, and I will definitely show my appreciation with future orders. Please pass along my gratitude, Shirlene
  • Dear Chain Gang, I just wanted to let you know that I received my opal nose ring today (in less time than your original estimate, I might add), and it's just beautiful. I was really worried about the quality of the opal at 2 mm, but the colors are so vibrant--you've really done my birthstone justice! :-) I thought you'd also like to know that your workmanship will be showcased at my sister's wedding this summer, where I will stand with her as her matron of honor. --Rachel
  • Hello Russ, I just happened to look at the items and I must they are ABSOLUTELY AWESOME AND I WAS FOR A MOMENT DUMBFOUNDED. Honestly I did not expect them to be soooo beautiful, I was only hoping for it. I must give full credit to you and your patience. Thank you so much, You made my present in a way that I can be feel on the air when presenting. As a mark of thanks, if whenever I get an opportunity I will refer people to yours website. Thanks Once again, Ravi
  • Hey Chain Gang, Just open the package I'd been so looking forward to receiving from you folks since I placed my order on your website back on Jan 6th. I am so thrilled to find the ring I ordered to be exactly everything I hoped it be. It fits perfectly, has the weight and the look I wanted so much, and the level of quality and craftsmanship is A+, top notch. Thank you for your kind, prompt, and stellar service. You'll be the first place I come to when I'm ready to move up to my next ring! Cheers! Name Withheld
  • Dear Russ: Just a quick note to let you know how happy I was when I received my order. The pieces I ordered were absolutely gorgeous. Your jeweler did a fantastic job. The diamonds were white and clear and not a scratch on the gold. When I took them to the piercer to change out my existing ring, they just went on and on about how beautiful the pieces were. Unfortunately, my piercing is too new to change out at this time. The piercer recommended I wait at least two and a half months. It's killing me that I can't wear my new ring or barbell. I should be able to change it out by next month though. Once again, thanks. I will be ordering for years to come. Name Withheld
  • Hey Chain Gang--I received the three fancy Gold naval bars I ordered a couple of days ago, and had to tell you how pleased I was! The fit was great and each piece is beautiful! It was worth the wait to get these! I've been telling many people to check out your website and jewelry. Forever your customer... Suzie from Palm Harbor, Florida.
  • Russ, I just received my motion ring for my navel and I LOVE IT!!! It looks absolutly fabulous. I loved the customer attention you gave, and all the help you gave me with my question. Everyone is so jealous. You can't find jewelry like this every day. I told them about the sight and they will definatly order from you guys. Thank You!! I am so impressed with the Russ, I just received my motion ring for my navel and I LOVE IT!!! It looks absolutly fabulous. I loved the customer attention you gave, and all the help you gave me with my question. Everyone is so jealous. You can't find jewelry like this every day. I told them about the sight and they will definatly order from you guys. Thank You!! I am so impressed with the speedy service and great customer care. If I need anything else, merchandice wise, I will definatly come to you guys. Once again thank you so much!! Stacie Brighton, Michigan
  • This is one company with a great product at great prices and a customer service department you can trust! This was my second order from The Chain Gang and know I am off to make my third order. Thanks everyone at The Chain Gang! Rock Omaha NE
  • Russ, I just wanted to say that you guys are an awesome company to work with you are very responsive and I feel very well taken care of when dealing with you, if you need anyone to post excellent comments about you guys on your site or any good word of mouth you have it here, thank you so much chain gang, I appreciate it, you guys are doing a wonderful job, I will never look anywhere else for my piercing needs, thanks Kyle
  • Instead of listing these all individually, as of today we have received literally thousands of letters in regards to: I LOVE MY NEW JEWELRY!! Here are some that we thought special though. "I have never dealt with a company that really seemed to be concerned so much with customer satisfaction. The jewelry is beautiful and I'm sure that as soon as I can I will order more. It was very hard to chose because you have beautiful pieces." Thanks again, Rhonda
  • I just received my order and wanted to tell you how pleased I am! The jewelry was exactly as advertised, well-packaged, and beautiful. I am already enjoying one of my new pieces. I will definitely order from you again, and I will highly recommend you to anyone I know who is looking for quality body jewelry. A new satisfied customer, Gabrielle Kaasa Piekarski North Carolina
  • Russ and all! Received the monster screwball rings! Totally awesome--but you didn't already know that right? Now my ladder is all matching. What I had before was nice, but these I bought from The Chain Gang really take the standards to a new level. As always, I'm really pleased with the service, deals, quality and the products. Thanks Bruce San Diego
  • You guys are the BEST!!! i still cant get over the great customer service you provide in today's time where is seems a lot of service is still, 'what ever........' you have helped me out on several orders that i needed to make and adjustment to...again, you're head and shoulders above the rest!! THANKS!! chuck Bloomington, Indiana
  • Russ, I have received the piece. It is absolutely stunning - but what else would I expect from your company? You produce the FINEST body jewelry that I have ever seen! Keep up the good work and thanks. Dr. Matthew Sarratt Shelby, North Carolina
  • You are my preferred body jewerly supplier. I have tried two others and have been disappointed with both. The Chain Gang is now the only body jewerly company in my Favorites listing. Thanks for Quality products at a reasonable price and delivery periods. And Happy Thanksgiving to you and your staff. joe.b Palmdale, CA
  • Hi, I was so surprised to receive my order so soon, and very pleased. I just love the body jewelry, just wanted to thank-you for such fast service. Have a good summer. Tamara
  • My jewelry arrived yesterday, and it exceeds my expectations! I've been a customer buying pieces from The Chain Gang over an eight year span without any difficulties, and will continue to do so. John Mazur Elgin, South Carolina
  • The Chain Gang sets a high standard for CUSTOMER SERVICE and continues to exceed it. THANKS Joe
  • Hi everyone i just want you to know how pleased i am with the service & quality that TheChainGang provide, Ive ordered a few expensive items from you previously and will be again, thanks again Regards Dave Smith West Midlands England
  • I wanted to send you a note to thank you for the excellent product and great customer service I received form all of you at The Chain Gang. The products I ordered were flawless and well crafted. They fit perfectly based off information on your sizing charts and the colors were true to their representations on the website. Your communications were impeccable and much appreciated. In my experience, it is rare to find today, people who are as dedicated as all of the staff at The Chain Gang. Ten weeks ago I got my first piercing to celebrate the birth of our daughter, a Vertical Industrial in my left ear, and as a temporary piercing I went with the Teflon (plastic) barbell to expedite the healing process. In the meantime, I wanted to find a piece of anodized titanium for a more permanent application, this I found on your website. In addition to the piece I ordered for myself, I ordered a 6 spiral Helix for my wife. These are hard to find but you had them, and made it exactly to our order. It came out looking really awesome! My wife and her family are no strangers to piercings and all of them were impressed with both the quality of your products, price and the customer service I received. Needless to say, we will be doing business again. Thanks a million for everything, have a great day! Randall Trivett Monroe, Washington
  • I received my new 20g, white gold ball nose screw sometime last week. It is the best piece of nostril jewelry that I have purchased. I have probably spent about $300 in the past trying to find a nose screw that I fell in love with but also that body wouldn't reject. You guys did it! The ball is just the right size, plain yet elegant. And no red sore nose! I can't even feel that I have a nose ring in at all! I know that I will be back to buy more in the near future. I was pretty close to letting my piercing close up because it hurt so bad with jewelry I had bought other places. THANK YOU! Heather Grillo Edison, New Jersey
  • Good afternoon. i just wanted to let you know i received my jewelry today. i am very pleased with it. thank you for the time you spent making sure i got what i needed. when i am ready to "gauge up" i will definitely go through you guys again. thanks for the great service have a great day Tim Bradley Alva, Oklahoma
  • Russ, Is was well worth the two week wait for the custom made piece. O.M.G., absolutely fantastic. The best ever for a PA! Tim
  • Just wanted to let you know (as this is my first order from your company), I received the order and was completely pleased! Actually, it is nothing short of HOT! Keep up the good work. Thank you. Happy Christmas, Robert (oneintenman), Palm Springs, CA
  • Just got my barbells and put them in my nipples and guiche piercings. Awesome fit and quality!!!! Thanks Name Withheld
  • Just dropping a note to let you know I'm very happy with my new nipple ring. I ordered an acrylic circular barbell and I'm very impressed with its quality. Also your shipping was prompt. You guys are going to be my source for future adornments. :) Take care. Ashley from Pittsburg, KS.
  • I received the 10G 14K yellow gold CBB w/short spikes and they are 1 of a kind. I have been searching for jewelry of this nature for a couple of years and have came up short on every occasion. I take the opportunity to ask "custom" body jewelry makers for this peice, and they laugh. The Chain Gang did not laugh, they stepped up to the plate and hit a GRAND SLAM. My nipples are happy, thank you Chain Gang. P.S. my wife loves them as well, she says they are fat & classy. Matt McDaniel "Oldirty" Daphne, Alabama
  • I just recieved my nostril screw that I ordered from you on Aug. 14 today in the mail. I love it! I have also ordered ear jewelry from you, also. I wanted to let you guys know that I am ALWAYS so extremely pleased with the jewelry that I get from you! I ordered all of my white gold jewelry to wear in my wedding. Thank you so much for such great products, they last and they are beautiful! Heather Lynn Zima
  • Many thanks for our piercing- it is fantastic! By and greatings fom Germany Peter Germany
  • Hey its Arezo, I just got a message that my order was already shipped yesterday, and I just wanted to give the Chain Gang team some feed back. I had questions and when I sent an e-mail to you, you replayed asap, and that was great. I have ordered my body jewelry from other sites, and I dont hear from them at all, but you guys kept me updated step by step. I will surely shop at Chain Gang again. thanx Arezo
  • I just wanted to take a minute to tell you how beautiful my new belly ring is. I received it a couple of days ago and I can't stop showing it to people and looking at it myself. I purchased the one called "life line" and it is the prettiest and most well made one that I have. I have purcased a couple from you guys and I tell everyone that you have the best and most unusual belly rings of anyone! Thanks for what you do and keep them coming! I will defiantly be ordering more Anita Erb Wendell, N.C
  • Hi Russ, I was out of town for the holidays but when I returned I was so happy to find my jewelry waiting for me in the mailbox. But when I opened the box I was amazed at how beautiful the piece is, and I am so happy with the results. Thank you so much for replacing the pearl, the resizing is perfect, and after your cleaning it sparkles like brand new. Can you please recommend a cleaning product I can use. Again thank you so much for all of your help, You guys are the best, I have looked all over the web for naval jewelry and no one can beat chaingang for price and quality, as a consumer it means allot when a company really stands behind their product the way you guys do, and I will definitely show my appreciation with future orders. Please pass along my gratitude, Shirlene
  • Dear Chain Gang, I just wanted to let you know that I received my opal nose ring today (in less time than your original estimate, I might add), and it's just beautiful. I was really worried about the quality of the opal at 2 mm, but the colors are so vibrant--you've really done my birthstone justice! :-) I thought you'd also like to know that your workmanship will be showcased at my sister's wedding this summer, where I will stand with her as her matron of honor. These days it's hard to find businesses that are committed to customer service, and I want to thank you for your professionalism, courtesy, and stunning craftsmanship. You've got a return customer in me. --Rachel
  • Hello Russ, I just happened to look at the items and I must they are ABSOLUTELY AWESOME AND I WAS FOR A MOMENT DUMBFOUNDED. Honestly I did not expect them to be soooo beautiful, I was only hoping for it. I must give full credit to you and your patience. Thank you so much, You made my present in a way that I can be feel on the air when presenting. As a mark of thanks, if whenever I get an opportunity I will refer people to yours website. Thanks Once again, Ravi
  • Russ, I received my jewelry today and was amazed at the level of workmanship and quality. I have looked and bought jewelry at other places on the net, but have made the decision to make my future purchases from your company. Thank you for offering a quality product at a reasonable price. You will get my referrals from this point on! Chris
  • Hey Chain Gang, Just open the package I'd been so looking forward to receiving from you folks since I placed my order on your website back on Jan 6th. I am so thrilled to find the ring I ordered to be exactly everything I hoped it be. It fits perfectly, has the weight and the look I wanted so much, and the level of quality and craftsmanship is A+, top notch. Thank you for your kind, prompt, and stellar service. You'll be the first place I come to when I'm ready to move up to my next ring! Cheers! Name Withheld
  • Russ, I just got back from NY and I just opened my package last night and I have got to tell you that it is beautiful. It looks so good on me to . I just wanted to let you know that I am very happy and that you have been the best ever. I can't thank you enough for everything and most of all for your patience. You are the best! Please thank everyone over at the Chain Gang and tell them for me please, that they have a customer for life. I am going to tell as many people that I can about your website. Please let the Jewelers know that they made me a very happy woman. They do great work. I look forward to ordering from you guys again very soon. Thanks again for all of your help in getting this order completed. Luv Lisa Garner Tavares, FL
  • Hey, Gang, Let me add my two cents about your company. I have placed several orders (That should tell you this is a positive response) and each order delivered was exactly what was listed in the online catalog, delivered quickly and without fuss, sold at a very reasonable price, and my next jewelry purchase will be from you folks. Highly recommend your site to friends. To put this in perspective, I have worked in the fine jewelry business (We don't sell body jewelry, but next time you're buying a Rolex, drop me a line) for almost 20 years, and I know good pieces from bad, and I have been satisfied every time by your company. Thanks for you previous service and look forward to buying more jewelry when I have more holes to fill. Ed Beck Ft Lauderdale, Fl
  • Dear Russ and all, I just got my order last week, I think, --and I am so pleased! The quality is incredible and the workmanship is by far superior to any body jewelry I have seen! It's smoother, shinier, and very securely (more deeply) threaded than the 316 L I have had access to locally! I have worn my 14 K barbell for about a week now and am totally infection-free for the first time since I got my bellybutton pierced, almost a year ago. Thank you so much for working so hard with me and being so delightfully kind and helpful! I will most definitely be a VERY HAPPY REPEAT CUSTOMER! Name Witheld
  • Hi Russ, I just wanted to let you know my custom ordered labret arrived today. It is breathtaking to say the least! In fact, I love it so much I may never take it out! I just wanted to let you know I will enjoy this piece for many years to come. I can't wait to order for you guys again. Thanks for everything, Tami, Richmond,VA
  • OMG!!!! Russ....I have no words to describe this jewelery piece you had made for me! I am THRILLED beyond words!!! It is perfect! Better than I could have even imagined! The colors are spectacular...the workmanship is really nice...and I love it!!! Please pass on my thank you's to the staff there...and thank you espcially for all your help! A Very satisfied customer!!! ~ Italiana ~ East Coast, USA
  • Dear Russ: Just a quick note to let you know how happy I was when I received my order. The pieces I ordered were absolutely gorgeous. Your jeweler did a fantastic job. The diamonds were white and clear and not a scratch on the gold. When I took them to the piercer to change out my existing ring, they just went on and on about how beautiful the pieces were. Unfortunately, my piercing is too new to change out at this time. The piercer recommended I wait at least two and a half months. It's killing me that I can't wear my new ring or barbell. I should be able to change it out by next month though. Once again, thanks. I will be ordering for years to come. Name Witheld
  • I just wanted to let you know that I did receive the piece today. I also wanted to say that I would reccomend you to anyone!!! I have never dealt with a company that really seemed to be concerned so much with customer satisfaction. You are very promp with you replies and very courteous. The jewelry is beautiful and I'm sure that as soon as I can I will order more. It was very hard to chose because you have beautiful pieces. Thanks again, Rhonda
  • Yes Russ my Girlfriend really freaked out when i changed her navel-piece (The double jewelled ball) and took of the blindfold :-) But to say the truth she looks best with it on the nude beach when she is wearing only that and her perfume. Next thing I am going to get for her is the HEART OF THE OCEAN That is a really awesome piece. I was very impressed with the workmanship and the quality that went into making the things I got from you I will always buy from you in the future. Thank you and keep up the good work. Greetings Wolf France
  • Hey Chain Gang--I received the three fancy Gold naval bars I ordered a couple of days ago, and had to tell you how pleased I was! The fit was great and each piece is beautiful! It was worth the wait to get these! I've been telling many people to check out your website and jewelry. Forever your customer... Suzie from Palm Harbor, Florida.
  • I recently received my navel orbital from you guys and I LOVE it. I got the "Wings Of An Angel". Once my piercer took out my CBR and put my wings in, he said "now that looks kick ass". This is coming from a guy that sees MANY pieces of jewlery. I will never buy anywhere else and I highly recommended you to ALL of my friends. Thanks for providing me with such unique and splendid a piece of jewlery. AngelWoutWingz Oklahoma
  • I just wanted to say how pleased I am with the service and quality of your business. I ordered through a different business online (you guys didn't have what I was looking for!), and they were simply pathetic, and they sent me the wrong jewelry! So I came crawling back. Thanks for your excellent, honest service and prompt delivery. Sincerely, Jennifer Wilson
  • Russ Thank you for all your help with my order the post office lost but still say they delivered. The replacement order got here today thanks to you and your company. I am proud to be one of your customers. I would like to tell everyone that I had a problem with the post office losing an order I made. So I got in touch with Russ and thanks to him and I am sure a lot of work on his part the order got replaced! This is one company with a great product at great prices and a customer service department you can trust! This was my second order from The Chain Gang and know I am off to make my third order. Thanks everyone at The Chain Gang! Rock Omaha NE
  • I received the gold jewelry that I ordered, the barbell with the flower top and with a red-gem-set disco ball. These are spectacular pieces of jewelry! I've worn the flower topped barbell in my tongue and it gets compliments all the time, it's really a gorgeous piece. Among the half-dozen other pieces I've ordered from The Chain Gang, I've never been disappointed with the quality. Where I live in Chicago, there are a TON of stores that sell body jewelry and I keep ordering from you because the quality just doesn't equal, and where it does, the price is double. To anyone who may be unsure about whether to order jewelry from these guys, I hope this convinces you. You will not be disappointed! Kathy Chicago, Illinois
  • Just a quick letter to tell you how pleased I am with the jewelry I ordered for my wife. She has her eyebrow pierced, and wanted something "different." I ordered her the gold gem set fixed ring, and when it came in the mail (rather quickly I might add) she was extremely happy. It was EXACTLY what I wanted for her. The little black box it came in was a nice touch too. There is no doubt that the ring I ordered is high quality, and it's beautiful! Your customer service is outstanding also! Everytime she had a question, there was an answer within 24 hours after e-mailing you. I know she will be the envy of all her friends. Thanks so much! I will recommend your site to anyone looking for body jewelry of quality. Sincerely, John and Chris
  • I want you to know how pleased I am with the quality of your merchandise, the ease of purchase and web site use and the incredible range of items. I drove myself nuts driving around town looking for "the perfect PA ring" and couldn't find it. None of the stores I've visited have even heard of a Segment Ring. Browsing your catalogue, I found it in under 5 minutes, had it ordered in another five minutes and it was delivered in less than a week. Thank you for your excellent service. Jerry L. Hanson Pasadena, CA
  • Russ, I just wanted to say that you guys are an awesome company to wok with you are very responsive and I feel very well taken care of when dealing with you, if you need anyone to post excellent comments about you guys on your site or any good word of mouth you have it here, thank you so much chain gang, I appreciate it, you guys are doing a wonderful job, I will never look anywhere else for my piercing needs, thanks Kyle
  • Hello, I just wanted to say how very pleased I am with my teddy bear ring. I have never found a place where you get what you pay for. This was well worth my money. Thank you very much. Sincerely, Becky Smothers
  • I am more than just a "satisfied" customer - I am an enthusiastic, lifetime customer! I've done the math, and no store (retail or web) compares to the quality and price of your jewelry. I recently purchased, received (and am now wearing) my new zero gauge Baltic Amber ear plugs. Not only am I proud to own and wear these beautiful pieces of amber jewelry, but am also thrilled to say I didn't get robbed in the process. Sandra Clearwater, Florida
  • I can't say enough good things about The Chain Gang and this product. The donut stretcher is super high quality at a very reasonable price. I got the 30 X 36 and I'm amazed now great it fits (and how fantastic it looks and feels when I'm wearing it)! The shipping was fast and discrete. Even more, the customer service folks are extremely responsive and do everything they can to make sure the customer is happy. I am thrilled with this purchase and wish I had done it much sooner! Don't look elsewhere. Buy it here. Thanks!
  • Chain Gang Team – OMG – the barbell came today. Not only did you deliver it before I left for her graduation, but it is absolutely gorgeous! Beautiful craftsmanship; I know that my granddaughter will love this gift. Thank you so much for all of your efforts; it will make this event memorable for us both! All my best, Patti
  • In my purchases, I made one mistake in sizing and they quickly accepted my return and sent me the proper size. I have been very impressed with the level of customer service. It has been a pleasant surprise and made dealing with their company a pleasure. Overall I cannot find anything to complain about. I just wish all companies would treat their customers as well. I don't feel that you could find a better place to make your purchases, based on quality, price, service and the ability to return mistakes. Enjoy, and feel confident that you are buying from the right company!
  • This review is more for the customer service as the product is great as many other reviews have described. I was a pain of a shopper and changed my order multiple times and was accommodated every time with no negative feedback from sales / customer service. They were prompt and respectful in changing my order and I received it super fast. This is a top notch business. Shop with confidence!
  • To Sara, Well it's your old fat friend in New Orleans, Jim writing one more time to just thank you for your patience and concern for me while I continued to order and send back stretchers until I got just what you suggested, thank you so much, can't wait until I have room for the next one this 34 x 10 is very comfortable with the one I already had, you're the best! Jim P..... New Orleans
  • Thank you. I received the replacement from you before I ever had a chance to send back the broken one. Your customer service is wonderful. Jeffrey Gardner
  • Sara, Thanks and thank you for all the great service you provide! You are greatly appreciated!!!! Jeff
  • Hi Sara, Wow that was a fast resolution! As a business owner I really appreciate this kind of customer service. Seriously, thank you. I don't come across this type of customer service that often.
  • The fantastic people at The Chain Gang once again not only went beyond to match a piece that got lost but came thru with the perfect match. I want to thanks them all and especially Sara who responded in a timely manner to every one of my emails...GREAT JOB...CUSTOMER FOR LIFE !
  • Sara I want to Thank you so much for your outstanding Customer service and your help in resolving this matter - I look forward to doing business with Chain Gang and will certainly share this with my friends - Again I Thank You Sincerely Leon O., Jr.
  • Hi, my order just arrived and I wanted to thank you for such fast service, that and I just tried on the item and the fit is perfect. Thanks again, Jim.
  • Sara, your elevated level of customer service guarantees that I will return to your store any time I need something you carry. Thank you. Tom
  • I choose your company on the advice of a friend and had not looked at the other sellers. After I got my first ring I took a look and the difference is amazing. You folks undoubtedly have the finest quality jewelry out there! The polish and fitting of the ball weights is perfect. Nowhere did I see any thing like the choices in sizing either, which I have found is so important. And like others have said, your service is clear and prompt when it comes to exchanges with no hassle. I don't think the others would be that easy. Thanks for your good service! Carl
  • Update for the awesomeness Sara. Original order is still missing and has not been delivered, but . . . Replacement order signature for delivery slip was delivered yesterday and I’ve signed it and have placed it back into my mailbox for delivery today. SARA DESERVES A RAISE and a box of chocolates. Best wishes and THANK YOU! - Johnie ce
  • Just a quick note to let you know that I'm very impressed with your company, products, website and service. Both items I've ordered thus far have arrived quickly, are very well crafted, and good value. Looking forward to next purchase! Keep up the fine work Chain Gang, Best, K.
  • Sara, This is my 7th Item I have ordered from TCG in the last 15 months ... And I will say your customer service is at the top of the game ... But I really think it is because of Sara !! You like your job !... I wish everyone had your work ethic !! thank you ...
  • To Whom it may concern: I wanted to email your company and let you know how extremely happy and satisfied I am with your service and product. I just received my order today and was impressed with the short amount of time it took to deliver my order. I appreciate immensely the emails you sent to keep me updated on the status of the of my order. The tracking information was easy and thorough to follow. Upon receiving my order I tried on my weights and they fit perfect. I was happy to know though that if I was not satisfied with the fitting I could easily get a proper size based on your website. Finally the quality of the product is outstanding! Thank you, thank you, thank you for a positive first experience with your company. I plan to utilize your services again soon! Darren
  • Thank You Guys and Gals. After all, Customer Service isn’t dead in the World. You guys are Top, and a model of what it should be all about. Please do not hesitate to use this E Mail as a referral Thanks Dom
  • Thank you to your wonderful service and quality of product. All has been received in good order and in a timely fashion. I love your products. Have a good Xmas and look forward to dealing with you in the new year. Regards Michael
  • Thanks Sara for the special help. The Chain Gang has always been our place to go whenever we are in need of reasonable and quality jewelry. Your customer service is outstanding. Thank you very much for the prompt reply and assistance. Steve
  • Dear Chain Gang, I just thought I would drop you a note and tell you how pleased I am with the response to my recent order. Shipping and billing were spot on and the items were delivered in excellent shape. Your communications regarding order fulfillment, shipping, and expected delivery were accurate and very clear. Thank you for your prompt and professional response to my order. I was a pleasure doing business with people so capable. I do plan on recommending you and your products as the opportunity arises and ordering from you again when possible. Sincerely, John W
  • keep doing what you are doing great service thanks Brian
  • Hi Sara i Just want to Thank you for Your help and i appreciate everything you did for me Thank you so much Danny
  • Product was great. Thank you for the speedy service. Matt
  • Just wanted to thank Sara for her help & advise with my order! What a great piece of jewelry! Will be back for more special jewelry Thanks again! Laura H.
  • Thank you so much Sara. You really do deserve the appreciation you get in the testimonials. This is the second time I've had, yes the pleasure, of dealing with you and you've been nothing short of spectacular. I don't know how long you've done your job, but you have the experience of a very seasoned employee. Thank you again for everything. It's not just the amazing products that keep people coming back. You can have a great product and horrible customer service and people will stop buying. It's people like you that keep people coming back when something goes wrong. Regardless of fault. C. Fox
  • The Chain Gangs customer service and shipping policies are and always have been magnificent as usual. I've bought many items from them, including my collection of penis plugs & sounds and never been disappointed. Thank you Chain Gang
  • Thank you for an excellent customer service and prompt delivery. I look forward to ordering more items soon but, for the moment, I am savoring the delicious senSEXual delights of the cocklock intruder. I will write more reviews as I go along my extraordinary sensations with it. I hope to convince reticent potential customers to pursue with their purchases. I was before ordering but had to surpass hesitations and, lo, now the physical pleasures. Cheers - Henry John
  • I have been pleased with each and every purchase I have made. Your barbells and insertion tapers have made my nipple stretching a breeze.