Trusted by over 100,000+ Happy Customers, Since 1994


The Chain Gang sets a high standard for CUSTOMER SERVICE and ccontinues to exceed it. THANKS Joe

Russ and all! Received the monster screwball rings! Totally awesome--but you didn't already know that right? Now my ladder is all matching. What I had before was nice, but these I bought from The Chain Gang really take the standards to a new level. As always, I'm really pleased with the service, deals, quality and the products. Thanks Bruce San Diego

Hello Russ, I just happened to look at the items and I must they are ABSOLUTELY AWESOME AND I WAS FOR A MOMENT DUMBFOUNDED. Honestly I did not expect them to be soooo beautiful, I was only hoping for it. I must give full credit to you and your patience. Thank you so much, You made my present in a way that I can be feel on the air when presenting. As a mark of thanks, if whenever I get an opportunity I will refer people to yours website. Thanks Once again, Ravi

Sara I want to Thank you so much for your outstanding Customer service and your help in resolving this matter - I look forward to doing business with Chain Gang and will certainly share this with my friends - Again I Thank You Sincerely Leon O., Jr.

Thanks Sara. You and your team are the best. Happy Thanksgiving to you and your team. Regards Mike.

Hey Chain Gang--I received the three fancy Gold naval bars I ordered a couple of days ago, and had to tell you how pleased I was! The fit was great and each piece is beautiful! It was worth the wait to get these! I've been telling many people to check out your website and jewelry. Forever your customer... Suzie from Palm Harbor, Florida.

OMG!!!! Russ....I have no words to describe this jewelery piece you had made for me! I am THRILLED beyond words!!! It is perfect! Better than I could have even imagined! The colors are spectacular...the workmanship is really nice...and I love it!!! Please pass on my thank you's to the staff there...and thank you espcially for all your help! A Very satisfied customer!!! ~ Italiana ~ East Coast, USA

Thanks Sara for the special help. The Chain Gang has always been our place to go whenever we are in need of reasonable and quality jewelry. Your customer service is outstanding. Thank you very much for the prompt reply and assistance. Steve

I would just like to say how pleased I am with my purchase. I received it a few days ago (it shipped really quickly after I ordered) and was skeptical, as I am with every body jewelry purchase I make. I have a terrible allergy to nickel and most times,even when I order supposedly "high quality" (and sometimes very expensive) 316l sss jewelry from other sites, within 20 minutes of wearing it, I have terrible swelling and the other nastiness associated with an allergic reaction. I've been wearing your jewelry for about 3 days now and haven't had one problem yet. I am so happy I found you guys and now have a place where I can get truly high quality jewelry that I don't have to be afraid of wearing. Thank you so much. Summer Mink Manchester, TN

Hey its Arezo, I just got a message that my order was already shipped yesterday, and I just wanted to give the Chain Gang team some feed back. I had questions and when I sent an e-mail to you, you replayed asap, and that was great. I have ordered my body jewelry from other sites, and I dont hear from them at all, but you guys kept me updated step by step. I will surely shop at Chain Gang again. thanx Arezo

We are very sorry with the problems we've caused. We definitely made a mistake, because we never meant to order a vertical orientation on the first order. We appreciate your exceptional Customer Service ethic. Because of the way this has been handled by you, Russ, you can count on us for ALL of our personal jewelry needs in the future and for referrals to others. It has been reassuring to do business with a respectable firm like yours. We value integrity above cost as, it appears, you do. You will eventually count us among your valued repeat customers. If there is an additional charge for our mistake, let us know. Looking forward, Ken Bradenton, Florida

Dear Russ: Just a quick note to let you know how happy I was when I received my order. The pieces I ordered were absolutely gorgeous. Your jeweler did a fantastic job. The diamonds were white and clear and not a scratch on the gold. When I took them to the piercer to change out my existing ring, they just went on and on about how beautiful the pieces were. Unfortunately, my piercing is too new to change out at this time. The piercer recommended I wait at least two and a half months. It's killing me that I can't wear my new ring or barbell. I should be able to change it out by next month though. Once again, thanks. I will be ordering for years to come. Name Witheld

The fantastic people at The Chain Gang once again not only went beyond to match a piece that got lost but came thru with the perfect match. I want to thanks them all and especially Sara who responded in a timely manner to every one of my emails...GREAT JOB...CUSTOMER FOR LIFE !

Russ, Is was well worth the two week wait for the custom made piece. O.M.G., absolutely fantastic. The best ever for a PA! Tim

"I have never dealt with a company that really seemed to be concerned so much with customer satisfaction. The jewelry is beautiful and I'm sure that as soon as I can I will order more. It was very hard to chose because you have beautiful pieces."

Thanks again,