Trusted by over 75,000 Happy Customers, Since 1994

Testimonials

keep doing what you are doing great service thanks Brian

Hi everyone i just want you to know how pleased i am with the service & quality that TheChainGang provide, Ive ordered a few expensive items from you previously and will be again, thanks again Regards Dave Smith West Midlands England

Sara, your elevated level of customer service guarantees that I will return to your store any time I need something you carry. Thank you. Tom

Just dropping a note to let you know I'm very happy with my new nipple ring. I ordered an acrylic circular barbell and I'm very impressed with its quality. Also your shipping was prompt. You guys are going to be my source for future adornments. :) Take care. Ashley from Pittsburg, KS.

Hi Russ, I was out of town for the holidays but when I returned I was so happy to find my jewelry waiting for me in the mailbox. But when I opened the box I was amazed at how beautiful the piece is, and I am so happy with the results. Thank you so much for replacing the pearl, the resizing is perfect, and after your cleaning it sparkles like brand new. Can you please recommend a cleaning product I can use. Again thank you so much for all of your help, You guys are the best, I have looked all over the web for naval jewelry and no one can beat chaingang for price and quality, as a consumer it means allot when a company really stands behind their product the way you guys do, and I will definitely show my appreciation with future orders. Please pass along my gratitude, Shirlene

Russ, Is was well worth the two week wait for the custom made piece. O.M.G., absolutely fantastic. The best ever for a PA! Tim

Russ, I just received my motion ring for my navel and I LOVE IT!!! It looks absolutly fabulous. I loved the customer attention you gave, and all the help you gave me with my question. Everyone is so jealous. You can't find jewelry like this every day. I told them about the sight and they will definatly order from you guys. Thank You!! I am so impressed with the Russ, I just received my motion ring for my navel and I LOVE IT!!! It looks absolutly fabulous. I loved the customer attention you gave, and all the help you gave me with my question. Everyone is so jealous. You can't find jewelry like this every day. I told them about the sight and they will definatly order from you guys. Thank You!! I am so impressed with the speedy service and great customer care. If I need anything else, merchandice wise, I will definatly come to you guys. Once again thank you so much!! Stacie Brighton, Michigan

Dear Russ: Just a quick note to let you know how happy I was when I received my order. The pieces I ordered were absolutely gorgeous. Your jeweler did a fantastic job. The diamonds were white and clear and not a scratch on the gold. When I took them to the piercer to change out my existing ring, they just went on and on about how beautiful the pieces were. Unfortunately, my piercing is too new to change out at this time. The piercer recommended I wait at least two and a half months. It's killing me that I can't wear my new ring or barbell. I should be able to change it out by next month though. Once again, thanks. I will be ordering for years to come. Name Witheld

I just wanted to say how pleased I am with the service and quality of your business. I ordered through a different business online (you guys didn't have what I was looking for!), and they were simply pathetic, and they sent me the wrong jewelry! So I came crawling back. Thanks for your excellent, honest service and prompt delivery. Sincerely, Jennifer Wilson

Instead of listing these all individually, as of today we have received literally thousands of letters in regards to: I LOVE MY NEW JEWELRY!! Here are some that we thought special though. "I have never dealt with a company that really seemed to be concerned so much with customer satisfaction. The jewelry is beautiful and I'm sure that as soon as I can I will order more. It was very hard to chose because you have beautiful pieces." Thanks again, Rhonda

Dear Chain Gang, I just thought I would drop you a note and tell you how pleased I am with the response to my recent order. Shipping and billing were spot on and the items were delivered in excellent shape. Your communications regarding order fulfillment, shipping, and expected delivery were accurate and very clear. Thank you for your prompt and professional response to my order. I was a pleasure doing business with people so capable. I do plan on recommending you and your products as the opportunity arises and ordering from you again when possible. Sincerely, John W

Thank you to your wonderful service and quality of product. All has been received in good order and in a timely fashion. I love your products. Have a good Xmas and look forward to dealing with you in the new year. Regards Michael

ChainGang. Your businss rocks! I just received my donut ball weight size 30mm x 28mm. Ordered the donut ball weight a week ago and already received. Wanted say thanks! for the prompt shipping. I ordered from ChainGang before and again had same outstanding service. I tried on the donut ball weight. All I have to say is wow! It's the perfect fit, snug and a nice tug. I really like the roundness and smoothness and doesn't pinch. I will keep doing business with you. I will tell all my friends what a great company you are. Thanks A very, very pleased customer. Bill CO

We are very sorry with the problems we've caused. We definitely made a mistake, because we never meant to order a vertical orientation on the first order. We appreciate your exceptional Customer Service ethic. Because of the way this has been handled by you, Russ, you can count on us for ALL of our personal jewelry needs in the future and for referrals to others. It has been reassuring to do business with a respectable firm like yours. We value integrity above cost as, it appears, you do. You will eventually count us among your valued repeat customers. If there is an additional charge for our mistake, let us know. Looking forward, Ken Bradenton, Florida

The Chain Gangs customer service and shipping policies are and always have been magnificent as usual. I've bought many items from them, including my collection of penis plugs & sounds and never been disappointed. Thank you Chain Gang