Trusted by over 100,000+ Happy Customers, Since 1994

Testimonials

Sara, your elevated level of customer service guarantees that I will return to your store any time I need something you carry. Thank you. Tom

Dear Chain Gang, I just thought I would drop you a note and tell you how pleased I am with the response to my recent order. Shipping and billing were spot on and the items were delivered in excellent shape. Your communications regarding order fulfillment, shipping, and expected delivery were accurate and very clear. Thank you for your prompt and professional response to my order. I was a pleasure doing business with people so capable. I do plan on recommending you and your products as the opportunity arises and ordering from you again when possible. Sincerely, John W

This is one company with a great product at great prices and a customer service department you can trust! This was my second order from The Chain Gang and know I am off to make my third order. Thanks everyone at The Chain Gang! Rock Omaha NE

you guys are the BEST!!! i still cant get over the great customer service you provide in today's time where is seems a lot of service is still, 'what ever........' you have helped me out on several orders that i needed to make and adjustment to...again, you're head and shoulders above the rest!! THANKS!! chuck chuck Bloomington, Indiana

Russ, I would like to take this opportunity to thank you and Chain Gang for your EXCELLENT customer service. I had read on your reviews that you were very good when there was a problem, and people were not lying. You guys are great. From a person who works where making the customer happy, I can tell you, you people shine. Thank you, Tony

Just wanted to thank Sara for her help & advise with my order! What a great piece of jewelry! Will be back for more special jewelry Thanks again! Laura H.

I received the gold jewelry that I ordered, the barbell with the flower top and with a red-gem-set disco ball. These are spectacular pieces of jewelry! I've worn the flower topped barbell in my tongue and it gets compliments all the time, it's really a gorgeous piece. Among the half-dozen other pieces I've ordered from The Chain Gang, I've never been disappointed with the quality. Where I live in Chicago, there are a TON of stores that sell body jewelry and I keep ordering from you because the quality just doesn't equal, and where it does, the price is double. To anyone who may be unsure about whether to order jewelry from these guys, I hope this convinces you. You will not be disappointed! Kathy Chicago, Illinois

Hi Russ, I was out of town for the holidays but when I returned I was so happy to find my jewelry waiting for me in the mailbox. But when I opened the box I was amazed at how beautiful the piece is, and I am so happy with the results. Thank you so much for replacing the pearl, the resizing is perfect, and after your cleaning it sparkles like brand new. Can you please recommend a cleaning product I can use. Again thank you so much for all of your help, You guys are the best, I have looked all over the web for naval jewelry and no one can beat chaingang for price and quality, as a consumer it means allot when a company really stands behind their product the way you guys do, and I will definitely show my appreciation with future orders. Please pass along my gratitude, Shirlene

Great company, Great products This is my third order with Chain Gang. The service is always fast and accurate, with plenty of e-mails letting me know what's going on with my order. I always appreciate that. The product it's self is as described, and to me well made. I have worn it for 72 hrs straight so far with no problem of separation. I am hoping they make a 1/2 inch diameter plug soon !

I just recieved my nostril screw that I ordered from you on Aug. 14 today in the mail. I love it! I have also ordered ear jewelry from you, also. I wanted to let you guys know that I am ALWAYS so extremely pleased with the jewelry that I get from you! I ordered all of my white gold jewelry to wear in my wedding. Thank you so much for such great products, they last and they are beautiful! Heather Lynn Zima

The Chain Gang sets a high standard for CUSTOMER SERVICE and continues to exceed it. THANKS Joe

I just wanted to let you know my custom ordered labret arrived today. It is breathtaking to say the least!
Thanks for everything,"
Tami,
Richmond,VA

good afternoon. i just wanted to let you know i received my jewelry today. i am very pleased with it. thank you for the time you spent making sure i got what i needed. when i am ready to "gauge up" i will definitely go through you guys again. thanks for the great service have a great day Tim Bradley Alva, Oklahoma 73717

Russ, I just received my motion ring for my navel and I LOVE IT!!! It looks absolutly fabulous. I loved the customer attention you gave, and all the help you gave me with my question. Everyone is so jealous. You can't find jewelry like this every day. I told them about the sight and they will definatly order from you guys. Thank You!! I am so impressed with the Russ, I just received my motion ring for my navel and I LOVE IT!!! It looks absolutly fabulous. I loved the customer attention you gave, and all the help you gave me with my question. Everyone is so jealous. You can't find jewelry like this every day. I told them about the sight and they will definatly order from you guys. Thank You!! I am so impressed with the speedy service and great customer care. If I need anything else, merchandice wise, I will definatly come to you guys. Once again thank you so much!! Stacie Brighton, Michigan

Dear Russ: Just a quick note to let you know how happy I was when I received my order. The pieces I ordered were absolutely gorgeous. Your jeweler did a fantastic job. The diamonds were white and clear and not a scratch on the gold. When I took them to the piercer to change out my existing ring, they just went on and on about how beautiful the pieces were. Unfortunately, my piercing is too new to change out at this time. The piercer recommended I wait at least two and a half months. It's killing me that I can't wear my new ring or barbell. I should be able to change it out by next month though. Once again, thanks. I will be ordering for years to come. Name Withheld