I bought this piece because I have always wanted one. But alas, I have won the "stupid a$$ customer" award for not reading or thoroughly comprehending what is written about the ring before you buy it, e.g., buying the pliers. I haven't been able to wear the piece because I don't have the confidence to use pliers close to my penis,...I'm just not that ballsy, especially with a 1 gauge 3/4". So as for now, it will just be a paper weight. LOL!!!
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Wow! Now THAT is some incredible customer service! I will follow your directions for the return item and ordering the additional barbell shafts, and I also want to let you know I will be spreading the word to our network of friends here in the Northern California area about your company and the outstanding customer service.
Pollock Pines, California