I have been purchasing from The Chain Gang for fifteen years and the nipple rounders that I just received are of the typical superior quality similar to the other jewelry I have purchased. They are solid, large, heavy and the 5/8 10ga size was perfect.
Sadly, though, I had to choose the size alone without customer service from TCG that I have been used to. My last purchase was via telephone where a cute young thing walked me through the size, color and construction. I had hoped for the same courtesy with this purchase, but alas, their 800 number is no more. I attatched a message to the order but aparantly it was ignored. I mistakenly ordered two pair, which i did not realize until after I had clicked the button, but I sent one pair back. This is an avoidable inconvenience.
I am not sure if Russ is still a part of the organization. I have found him to be very responsive in the past and extremely helpful.
I suppose company's as good as TCG get so big, the customer service falls by the wayside.
BUT, the jewelry is the best on the market, and I will purchase other pieces from them
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I just wanted to say that you guys are an awesome company to wok with you are very responsive and I feel very well taken care of when dealing with you, if you need anyone to post excellent comments about you guys on your site or any good word of mouth you have it here, thank you so much chain gang, I appreciate it, you guys are doing a wonderful job, I will never look anywhere else for my piercing needs, thanks