Excellent Product and Great Customer Service I wanted to send you a note to thank you for the excellent product and great customer service I received form all of you at The Chain Gang. The products I ordered were flawless and well crafted. They fit perfectly based off information on your sizing charts and the colors were true to their representations on the website. Your communications were impeccable and much appreciated. In my experience, it is rare to find today, people who are as dedicated as all of the staff at The Chain Gang. Ten weeks ago I got my first piercing to celebrate the birth of our daughter, a Vertical Industrial in my left ear, and as a temporary piercing I went with the Teflon (plastic) barbell to expedite the healing process. In the meantime, I wanted to find a piece of anodized titanium for a more permanent application, this I found on your website. In addition to the piece I ordered for myself, I ordered a 6 spiral Helix for my wife. These are hard to find but you had them, and made it exactly to our order. It came out looking really awesome! My wife and her family are no strangers to piercings and all of them were impressed with both the quality of your products, price and the customer service I received. Needless to say, we will be doing business again. Thanks a million for everything, have a great day! Randall Trivett Monroe, Washington