checkout
0shopping-cart

Trusted by over 50,000 Happy Customers, Since 1994

FAQ overview

Questions

Most Popular Questions

Answers

The Difference between a Fixed Ring and a Captive Ring?

A "Captive" ring means that the bead, or gem, in the ring, is dimpled and held in place by the pressure of the ring. You can pop the bead in and out. Naturally it can pop out on its own on occasion too.

A "Fixed" ring means that the bead, or gem is actually attached to one end of the ring. So this one you can not lose. However it is a different procedure to remove and install the ring.

Still Need Help? Email Us ==> Customer Support

Always Discreet Shipping

When we ship, we will not put any advertisements or references to Body Jewelry or anything else on the outside of the package. Your order will arrive in a regular US Mail Package from the Post Office.
We do not even use our business name in the return address.

It will come from;

R&L Enterprises
P.O.Box 166
Vernon, Florida 32462

We do this to protect your privacy.

 

Still Need Help? Email Us ==> Customer Support

Are the items Priced Individually or in Pairs?

All of our items are priced Individually as many people do not have a need for a pair. If you want a pair, you need to order 2. However some items do have a Pair as an option, and then you would not need to order 2.

 

Still Need Help? Email Us ==> Customer Support

Are the prices in US Dollars?

Yes

 

Still Need Help? Email Us ==> Customer Support

Can a Curved Barbell Style be made in a Ring Version?

Yes usually that is no problem on any of our 14K Gold pieces. It usually costs about the same as the curved barbell version. Just email us for the exact pricing.
We can only do this on the 14K Gold pieces though.

 

Still Need Help? Email Us ==> Customer Support

Can I get a catalog sent to me?

Sorry no we are online only

 

Still Need Help? Email Us ==> Customer Support

Can I get a Gold piece resized?

Our Jeweler will re-size any of our 14K Gold pieces for you, no problem at all. Our Jeweler charges us $24.00 for a simple resize, and that would be all that we would charge you, plus the $6.95 S&H which would make the total just $30.95. Almost all resizes do fall under the category of a "Simple Resize" with only the above fee applying.

Naturally some would not be a resize like if you ordered the wrong gauge, then it would be a complete remake and that is different.

 

Still Need Help? Email Us ==> Customer Support

Can I order Wholesale?

Sorry no we retail only.  You are welcome to contact us for bulk requsts though.

 

Still Need Help? Email Us ==> Customer Support

Can I order with a Money Order?

Sure that is no problem at all, just mail it in with your order to:

Body Jewelry by The Chain Gang
P.O. Box 166
Vernon, Florida 32462

 

Still Need Help? Email Us ==> Customer Support

Can I really order online safely?

YES
See our full Safe Shopping Guarantee here;

Click Here For our Safe Shopping Guarantee

 

Still Need Help? Email Us ==> Customer Support

Can You make it at the Top instead of the bottom of the curve?

On The 14K Gold pieces, Yes we can either "Top Set" it or "Bottom Set" it usually. We only picture them one way, but they are usually available either way at no additional charge. Just email us to be sure and to find out how to order it.



Here is a photo to be clear;

 

 

Still Need Help? Email Us ==> Customer Support

Do you have any Promo or Coupon codes available?

Sign up for our Newsletter and get discounts and sales sent to your email inbox twice a month;

Free Newsletter

 

Still Need Help? Email Us ==> Customer Support

Gem Colors Available for items other then our 14K Gold?

 

 

Still Need Help? Email Us ==> Customer Support

Gem Colors Available For The 14K Gold pieces?

In almost all cases, the colors available are;

 

 

Still Need Help? Email Us ==> Customer Support

How can I stretch my piercing to the next gauge?

The #1 thing to remember is to not rush this. Your body needs time to heal and can only stretch so far at one time without tearing.
You never want to stretch more than one gauge at a time, and the best way to do it is by using heavier then normal jewelry, or adding weights to the piece to help stretch it out. (Not Tear it)
Also playing with the jewelry a lot can help. Then once it is loose, you can use the Insertion Tapers, which you can find here:

Click Here For Insertion Tapers

to aid with inserting the Jewelry for the next gauge. Lubricate the Insertion Taper and the Jewelry that you will be inserting with a water based lubricant such as cocoa butter or Vitamin E Oil.
Gently pushing the Insertion Taper through the piercing from one side to the other side, making sure to support the tissue at the exit side, as you push the Taper and Jewelry through.
The best time to do this is right after a warm bath or shower as the warmth causes the tissue to expand and soften making your skin stretch more easily.

You never want to force it, because that will cause similar damage as to when you had it originally pierced, then you will have to go through the whole healing process again. Even worse you could cause Keloids and scar tissue, which may limit your ability to stretch in the future.
Remember only go one gauge at a time, and wait until it is loose before you go up to the next gauge.
Have patience and it will go smoothly.

Still Need Help? Email Us ==> Customer Support

How can I subscribe to your Free newsletter?

It is all totally free, in fact we will give you discounts and enter you into contests to win free body jewelry every 2 weeks just for subscribing. You can get started from right here:


Free Subscription

 

Still Need Help? Email Us ==> Customer Support

How can I Unsubscribe to your newsletter?

You can change this just by logging into your account and unchecking the newsletter option, or directly from the bottom of our newsletter. You can do this at any time you want.

Still Need Help? Email Us ==> Customer Support

How do you open a Captive Bead Ring?

To change a common Captive Ring, all that you have to do is hold the ring on each side of the bead, and pull it apart just a little and the bead should fall out. In the case that you need a larger opening then that provides; Then ( still holding it the same way ), twist the ring. In other words, turn your right hand clockwise, and your left hand counter clockwise. That will make it more like a spiral so that you can very easily take it out, our put it in. The bead is just held in by tension, nothing else. It really is very easy once you get used to it.

One thing that will make working with most all rings, is the Ring Opening, and Ring Closing Pliers, which you can find on this page:

Click Here For The Tools

 

Still Need Help? Email Us ==> Customer Support

How much is the shipping & handling?

Basic Shipping and handling is FREE on All Orders in the US

So order and Enjoy whenever you like!


Canada shipping starts at $6.99

Overseas shipping and handling starts at $10.99 Overseas

 

Still Need Help? Email Us ==> Customer Support

How to get a tight ball off?

If you can get a piece of rubber, like the rubber jar openers that you use in the kitchen, that will work great to get a grip on the ball. Don't use pliers or anything like that, because they will scratch it up bad. Just any piece of rubber or leather should be able to let you get a grip on the ball without damaging it at all.
If you still have no luck, then send it back to us, insured, and with a note, and we will loosen it for you.

Still Need Help? Email Us ==> Customer Support

Is the Jewelry Guaranteed?

Yes 100% Satisfaction Guranteed. If you do not like it, send it back. Here is a link to our Full Guarantee;

Our Full Guarantee

 

Still Need Help? Email Us ==> Customer Support

There Is More Then One Flower, How do I choose the colors?

In a case such as with this piece;


You will be given an option for "Main Gem" Color and "Petal Gem" color. Those color choices will apply to all flowers on the piece.
Should you want to get something different, you can request it in the "Add Comments About Your Order" Box, when you place your order, and we will do our best to accommodate you.

Still Need Help? Email Us ==> Customer Support

What aftercare should I use for my Body Piercing?

CLEANING SOLUTIONS

Use either one or both of the following solutions for body piercing:

- Packaged sterile saline solution* with no additives (read the label!) or non-iodized sea salt mixture: Dissolve 1/8 - 1/4 teaspoon of non-iodized (iodine free) sea salt into one cup (8 oz) of warm distilled or bottled water. A stronger mixture is not better! Saline solution that is too strong can irritate the piercing.
- Liquid anti-microbial or germicidal soap.*

CLEANING INSTRUCTIONS

1) WASH your hands thoroughly prior to cleaning, or touching on or near your piercing for any reason.
2) SALINE soak at least two to three times daily. Simply invert a cup of warm saline solution over.
the area to form a vacuum for a few minutes. The longer you soak, the better. For certain placements it may be easier to apply using fresh gauze or a cotton ball saturated with saline solution. A brief rinse will remove any residue.
3) SOAP no more than once or twice a day. While showering, lather up a pearl size drop of the soap to clean the jewelry and the piercing. Leave the cleanser on the piercing no more than thirty seconds, then rinse thoroughly to remove all traces of the soap from the piercing.
4) DRY with disposable paper products such as gauze or tissues, because cloth towels can harbor bacteria and catch on new piercings causing injury. Pat gently to avoid trauma.

WHAT IS NORMAL

- Initially: some bleeding, localized swelling, tenderness, or bruising.
- During healing: some discoloration, itching, secretion of a whitish-yellow fluid (not pus) that will form some crust on the jewelry. The tissue may tighten around the jewelry as it heals.
- Once healed: the jewelry may not move freely in the piercing; DO NOT force it. If you fail to include cleaning your piercing as a part of your daily hygiene routine, normal but smelly bodily secretions may accumulate.
- A piercing may seem healed before healing is complete. This is because piercings heal from the outside in, and although it feels healed the tissue remains fragile on the inside. BE PATIENT, and keep cleaning throughout the entire healing period.
- Even healed piercings can shrink or close in minutes after having been there for years! This varies from person to person; if you like your piercing, leave the jewelry in place.

WHAT TO DO

- Wash your hands prior to touching the piercing; leave it alone except when cleaning. It is not necessary to rotate the jewelry while healing except possibly during cleaning.
- Stay healthy. Get enough sleep and eat a nutritious diet. The healthier your lifestyle, the easier it will be for your piercing to heal. Exercise during healing is fine, just listen? to your body.
- Make sure your bedding is kept clean and changed regularly. Wear clean, comfortable breathable clothing that protects your piercing while sleeping.
- Showering is safer than taking a bath, because bathtubs tend to harbor bacteria. If you would like to take a bath, clean the tub well before each use.

WHAT TO AVOID

- Avoid undue trauma such as friction from clothing, excessive motion of the area, playing with the jewelry and vigorous cleaning. These activities can cause the formation of unsightly and uncomfortable scar tissue, migration, prolonged healing, and other complications.
- Avoid the use of alcohol, hydrogen peroxide, Betadine, Hibiclens or ointment.
- Avoid over cleaning. This can delay your healing and irritate your piercing.
- Avoid all oral contact, rough play, and contact with others bodily fluids on or near your piercing during healing.
- Avoid stress and recreational drug use including excessive caffeine, nicotine, and alcohol.
- Avoid submerging the piercing in bodies of water such as lakes, pools, jacuzzis, etc. Or protect your piercing using a special waterproof bandage* such as Tegaderm, which is available at drugstores.
- Avoid all beauty and personal care products on or around the piercing including cosmetics, lotions, and sprays, etc.
- Don't hang charms or any object from your jewelry until the piercing is fully healed.

HINTS AND TIPS

Jewelry

- Unless there is a problem with the size, style, or material of the initial jewelry, leave it in place for the entire healing period. A qualified piercer should perform any necessary jewelry change that occurs during healing.
- Contact your piercer if your jewelry must be temporarily removed (such as for a medical procedure). There are non-metallic jewelry alternatives.
- Leave jewelry in at all times. Even old, well-healed piercings can shrink or close in minutes after having been there for years! If removed re-insertion can be difficult or impossible.
- With clean hands or paper product, be sure to regularly check threaded ends on your jewelry for tightness. (Righty-tighty, lefty-loosey?).
- Carry a clean spare ball in case of loss or breakage.
- Should you decide you no longer want the piercing, seek professional help in the removal of the jewelry and continue cleaning the piercing until the hole closes. In most cases only a small indentation will remain.

For Particular Areas

Navel
- A hard, vented eye patch (sold at pharmacies) can be applied under tight clothing (such as nylon stockings) or secured using a length of ace bandage around the body (to avoid irritation from adhesive). This can protect the area from restrictive clothing, excess irritation, and impact during physical activities such as contact sports.

Ear/Ear Cartilage and Facial
- Use the t-shirt trick: dress your pillow in a large, clean t-shirt and turn it nightly; one clean t-shirt provides four clean surfaces for sleeping.
- Maintain cleanliness of telephones, headphones, eyeglasses, helmets, hats and anything that contacts the pierced area.
- Use caution when styling your hair and advise your stylist of a new or healing piercing.

Nipple
- The support of a tight cotton shirt or sports bra may provide protection and feel comfortable, especially for sleeping.

Genital
- In most cases you can engage in sexual activity as soon as you feel ready. Comfort and hygiene are vital.
- During healing all sexual activities must be gentle. To increase comfort and decrease trauma, soak in warm saline solution or plain water to remove any crusty matter, prior to sexual activity.
- Use barriers such as condoms, dental dams, and Tegaderm, etc.* to avoid contact with a partners bodily fluids, even in long-term relationships.
- Use clean, disposable barriers on sex toys.
- Wash hands before touching on or near the piercing.
- Use a new container of water based lubricant.* Do not use your own saliva as a lubricant.
- After sex, an additional saline soak or clean water rinse is suggested.
- Prince Albert and Apadravya piercings can bleed freely for the first few days.
- If using soap, urinate after cleaning any piercing that is near the urethra. Each body is unique and healing times vary considerably. If you have any questions, please contact your piercer.

DISCLAIMER

These guidelines are based on a combination of vast professional experience, common sense, research and extensive clinical practice. This is not to be considered a substitute for medical advice from a doctor. If you suspect an infection, seek medical attention. Keep in mind that the removal of jewelry can lead to further complications. Be aware that many doctors have not received specific training regarding piercing. Your local piercer may be able to refer you to a piercing friendly medical professional.

*Consult your piercer, see Suggested Products below, or call (888) 888-1APP for current suggested products. This will allow us to keep current as advances are made in the field.
*Suggested Products

-Saline Solution: .9% sterile isotonic solution of "normal saline" or prepared saline
-Liquid anti-microbial or germicidal soap for cleaning: Provon or Satin or other fragrance free mild anti-microbial soap
-Waterproof bandage: Tegaderm, CleanSeals, Polyskin or other breathable, non-water permeable wound sealant bandage

Copyright © 2004, by the Association of Professional Piercers, any changes or deletions are strictly prohibited and must be approved in writing by the APP.

 

Still Need Help? Email Us ==> Customer Support

What aftercare should I use for my Oral Piercing?

Cleaning Solutions

Use either one or both of the following solutions for inside the mouth:

- Antimicrobial or antibacterial alcohol-free mouth rinse*
- Packaged sterile saline solution* with no additives (read the label!) or non-iodized sea salt mixture: Dissolve 1/8 to 1/4 teaspoon of non-iodized (iodine free) sea salt into one cup (8 oz) of warm distilled or bottled water. A stronger mixture is not better! Saline solution that is too strong can irritate the piercing. (If you have high blood pressure or a heart condition, please check with your doctor before using a saline product inside the mouth as your primary cleaning solution.)

CLEANING INSTRUCTIONS FOR INSIDE THE MOUTH

Rinse mouth 4-5 times daily with cleaning solution for 30-60 seconds after meals and at bedtime during the entire healing period. If you over clean, it may cause discoloration or irritation of tongue.
CLEANING INSTRUCTIONS FOR THE EXTERIOR OF LABRET (CHEEK AND LIP) PIERCINGS

Soak in saline solution and/or wash with liquid antimicrobial or germicidal soap* as described below:

1) WASH your hands thoroughly prior to cleaning, or touching on or near your piercing for any reason.

2) SALINE soak at least two to three times daily. Simply soak directly in a cup of warm saline solution for a few minutes. The longer you soak, the better. For certain placements it may be easier to apply using fresh gauze or a cotton ball saturated with saline solution. A brief rinse will remove any residue.

3) SOAP no more than once or twice a day. While showering, lather up a pearl size drop of the soap to clean the jewelry and the piercing. Leave the cleanser on the piercing no more than thirty seconds, then rinse thoroughly to remove all traces of the soap from the piercing.

4) DRY with disposable paper products such as gauze or tissues, because cloth towels can harbor bacteria and catch on new piercings causing injury. Pat gently to avoid trauma.

WHAT IS NORMAL

- For the first three to five days: significant swelling, light bleeding, bruising, and/or tenderness.
- After that: Some swelling, light secretion of a whitish yellow fluid (not pus).
- A piercing may seem healed before healing is complete. This is because piercings heal from the outside in, and although it feels healed the tissue remains fragile on the inside. BE PATIENT, and Keep cleaning throughout the entire healing period.
- Even healed piercings can shrink or close in minutes after having been there for years! This varies from person to person; if you like your piercing, leave the jewelry in place.

WHAT TO DO

To help reduce swelling
- Allow small pieces of ice to dissolve in the mouth.
- Take an over the counter, non-steroidal anti-inflammatory such as Ibuprofen or Naproxyn Sodium* according to package instructions.
- Sleep with your head elevated above your heart during the first few nights.

To maintain good oral hygiene
- Use a new soft-bristled toothbrush and keep it clean.
- Brush your teeth, and use your chosen rinse (saline or mouthwash) after every meal.
- During healing floss daily, and gently brush your teeth, tongue and jewelry. Once healed, brush the jewelry more thoroughly to avoid plaque build up.

Stay healthy
- The healthier your lifestyle, the easier it will be for your piercing to heal.
- Get enough sleep and eat a nutritious diet.

WHAT TO AVOID

- DO NOT PLAY WITH THE JEWELRY. Long term effects of playing with, and clicking the jewelry against the teeth can result in permanent damage to teeth and other oral structures.
- Avoid undue trauma; excessive talking or playing with the jewelry during healing can cause the formation of unsightly and uncomfortable scar tissue, migration, and other complications.
- Avoid any mouthwash containing alcohol. It can irritate the area and delay healing.
- Avoid oral sexual contact including French (wet) kissing or oral sex during healing (even with a long term partner).
- Avoid chewing on gum, tobacco, fingernails, pencils, sunglasses, etc.
- Avoid sharing plates, cups, and eating utensils.
- Avoid smoking! It increases risks and lengthens healing time.
- Avoid stress and all recreational drug use.
- Avoid any aspirin or alcohol, and large amounts of caffeine.
- Avoid submerging in bodies of water such as lakes, pools, etc.

ORAL PIERCING HINTS AND TIPS

Jewelry
- Once the swelling has subsided, it is vital to replace the original, longer jewelry with a shorter post.
- Consult your piercer for their downsize policy.
- Because this necessary jewelry change may occur during healing, it should be done by a qualified piercer.
- With clean hands or paper product, be sure to regularly check threaded ends on your jewelry for tightness (Righty-tighty, lefty-loosey?).
- Carry a clean spare ball in case of loss or breakage.
- Contact your piercer if your jewelry must be temporarily removed (such as for a medicalprocedure). There are non-metallic jewelry alternatives.
- Should you decide you no longer want the piercing, seek professional help in the removal of the jewelry and continue cleaning the piercing until the hole has closed. In most cases only a small indentation will remain.

Eating
- Slowly eat small bites of food, placed directly onto the molars.
- Avoid eating spicy, salty, acidic, or hot temperature foods or beverages for a few days.
- Cold foods and beverage are soothing and help reduce swelling.
- For tongue piercing, try to keep your tongue level in your mouth as you chew and swallow.
- For labret (cheek and lip) piercings: Be cautious about opening your mouth too wide as this can result in the backing of the jewelry catching on the teeth.
- Each body is unique and healing times vary considerably. If you have any questions, please contact your piercer.

DISCLAIMER

These guidelines are based on a combination of vast professional experience, common sense, research and extensive clinical practice. This is not to be considered a substitute for medical advice from a doctor. If you suspect an infection, seek medical attention. Keep in mind that the removal of jewelry can lead to further complications. Be aware that many doctors have not received specific training regarding piercing. Your local piercer may be able to refer you to a piercing friendly medical professional.

Copyright © 2004, by the Association of Professional Piercers, any changes or deletions are strictly prohibited and must be approved in writing by the APP.

 

Still Need Help? Email Us ==> Customer Support

What are the different types of Nostril Posts?

Here is a picture to explain it;

 

Still Need Help? Email Us ==> Customer Support

What are the different ways to order?

Secure Online Shopping Cart
Please use this option whenever possible.
This way everything will already be on our computer system, and your order will not be delayed by waiting for someone to enter all the data.

Fax Us 
Fax Us At: 1-727-489-6917

Mail Us 
Mail Us At:

Body Jewelry by The Chain Gang
P.O. Box 166
Vernon, Florida 32462

Still Need Help? Email us;

Click Here==>Customer Support

What gauge or size should I order?

On the gauge, the best thing to do would be to go to a local piercer, and ask him or her to measure the gauge for you. It only takes a minute, and is usually always free. Next best would be to call the studio where you had the piercing done, and ask them what gauge they normally use for that piercing. About 85% of all of navel piercings are initially done at 14 gauge.
On the size, if for the navel, all that you have to do is measure an imaginary straight line from the top hole of your piercing to the bottom hole, and that should be the size that you will need. The most common sizes used are 7/16", and 3/8". Also here is a link to our sizing page, which should also help you greatly:

Click Here For Sizing Help


Still Need Help? Email Us ==> Customer Support

What have others said that have purchased from you?

See the Testimonials Page here;

Click Here For Testimonials

 

Still Need Help? Email Us ==> Customer Support

What is; Main Color, Petal Color, Dangle Color, and Bezel Color?

On our 14K Gold pieces we do offer you many options as these are pieces of fine jewelry, and Not the, Mass produced, Machined and Glued "Mall Jewelry". Which is why we Guarantee it.
Here are some Examples to help you understand the parts of the piece;

Still Need Help? Email Us ==> Customer Support

What quality is the Gold that you use, and is it solid?

All of our Gold pieces are 14K Solid Gold.

We do not use the hollow balls, or hollow shafts, as most company's do.

Our 14K Gold is Totally Nickel Free !!

The synthetic Gems that we use are Genuine Swarovski Cubic Zircons, and are all hand set. They are even guaranteed not to fall out, or we will replace them for free.

Most all of our pieces are also internally threaded for your comfort.

We feel our 14K Gold Quality is unsurpassed by anyone, and once you see it, we are sure that you will feel exactly the same way. That is why we can gurantee you to be totally satisfied in writing.

 

Still Need Help? Email Us ==> Customer Support

What type of threading do you use?

In The 14K Gold
14 gauge and larger pieces are all internally threaded.
16 gauge and smaller are externally threaded.

In All Other Metals
Aways 8 gauge and larger pieces are all internally threaded.
10 gauge and smaller are usually internally threaded as well but sometimes externally threaded.
18 gauge is always externally threaded


There are a few rare variations from these rules but not many at all.

 


Still Need Help? Email Us ==> Customer Support
When will my hole close?

Unfortunately there is no set answer for that. Some people have just a regular ear piercing done and the hole will never close, while other peoples will close in just a matter of hours. Sorry but it is just one of those things that can be totally different with each person.


Still Need Help? Email Us ==> Customer Support
Will You Set Diamonds That I already Own?

Sorry No. Due to the liabilities involved with sending stones through the mail, where we can not actually accept them directly from you, we have decided to only set our own stones, which we can guarantee.

Still Need Help? Email Us ==> Customer Support

It is packed with sales, discounts, contests, new items & piercing information.